Improve communication with your clients

Communication as they say is the key to success, get it right and you’ll

Maximise retention
Maximise the lessons per client.
Minimise inbound emails and phone calls


From day one MOR Solutions has automated and personalised communication with clients, it’s been the key to our success.

How does it work?

For example, if you place a client on a course the system will automatically generated a welcome pack and an invoice for you, putting both documents into our correspondence management system ready for you to ‘Print’ or send an ‘Email – SMS’ combo at the appropriate time.

Where applicable we’ll add dynamic pronouns and feed back from your instructors to make your documents really personal, and then to top things off you can add branding in the form of electronic stationery.

Similar systems are in place to support other key processes such as; waiting list management; re enrolment; and client reporting, to mention just three. The system comes with full; filter; sort and group functionality to ensure all correspondence is ready to go and no post production handling is required.

Our easy to use correspondence system comes as standard in SwimSoft Online. So you can be communication professionally and minimising unnecessary calls from your clients in a matter of a few hours. Saving you; time; effort; and money. And if you use our communication plan, maximising retention.

We’ll be happy to discuss or demonstrate document handle with you and show you just how powerful the system is, just call 01264 792929 or email us at info@morsolutions.co.uk

MOR Solutions - Improve communication with your clients
"...The system has made a huge impact on our overall business..."

Lisa Bousted – the BeBe group